Bad news in New Orleaans

Sometimes you hear some bad news, and you think that it will never happen to you. But some other times, it happens to a friend, or to somebody who you shared some happy days with. It's the case of Claude and his family, from Louisiana - New Orleans, actually. They came last summer (well, couple of months ago), and we had a beautiful day in Ancona's area. We went to Corinaldo, had lunch at my place, went around Le Marche, and then back to their ship, since they were on cruise. It's been wonderful to spend such an intense day with them, and what could simply be a cold and professional relationship (I'm the tour leader, they are the customers), turned into something closer. Not a friendship, I couldn't say so, but more than a simple knowledge of each other. The doors of my house were open to them, and they opened their doors to me.
Now I really hope that their doors will open again, to anybody, as soon as possible, and that they will come back to their house very very soon.